Business

Mark Brown bought Yellow Cab and Anytime Taxi last year, and has introduced a new computer-based dispatch system and credit card machines in all cars. But phone dispatch has suffered, and many cabbies are angry about the changes. Photo by Elli Williams.

Cab wars: Why new taxi technology is making some drivers mad

When Downtown Mall landlord Mark Brown bought Yellow Cab and Anytime Taxi last year, he created Charlottesville’s largest round-the-clock cab company, and started making big changes right away: a fleet of sleek new hybrid cars, an app that lets customers book rides via Web and smartphone, and credit card swipe machines that make it easy […]